Shipping Policy — Hair On Hair
At Hair On Hair, we are committed to providing a smooth and hassle-free shopping experience, from the moment you place your order to the time it reaches your doorstep.
1. Dispatch Time
All standard products are processed and dispatched within 2 business days.
Custom orders may take longer and do not qualify for standard timelines.
We operate Monday to Friday, excluding weekends and public holidays.
2. Delivery Time
Once dispatched, please allow 5–7 business days for delivery.
Delivery times may vary depending on your location and courier delays.
3. Shipping Costs
We offer FREE standard shipping on all orders across India.
4. Order Tracking
Once your order is dispatched, you’ll receive an email with tracking details.
Use the provided link to track your shipment in real time.
5. Delivery Issues
If your order is delayed or does not arrive within the estimated timeframe, please contact us at haironhair.store@gmail.com or call 9811537842. Our team will assist you promptly.
6. Address Accuracy
Please ensure that your shipping address is entered correctly at checkout.
Since we process orders quickly, there is only a short window to request changes or cancellations.
If you need to update your shipping details, email us immediately at haironhair.store@gmail.com. While we will do our best to accommodate your request, we cannot guarantee changes once the order has been processed.
7. Need Assistance?
For any questions or support, reach out to us:
We’re here to ensure your Hair On Hair experience is smooth and enjoyable!